Chantal Backman
Chantal Backman
Associate Professor

2011 PhD Nursing University of Alberta
2000 M.H.A Health Administration University of Ottawa
1997 B.Sc.N. Nursing University of Ottawa

LEE 418F
613-562-5800 ext. 8418


Affiliate investigator (2015-present)
Ottawa Hospital Research Institute

Affiliate investigator (2017-present)
Bruyère Research Institute

Chantal Backman RN, MHA, PhD is an Associate Professor in the School of Nursing, Faculty of Health Sciences, University of Ottawa, an Affiliate Investigator in the Clinical Epidemiology Program of The Ottawa Hospital Research Institute, and an Affiliate Investigator in the Care of the Elderly program at Bruyère Research Institute. She completed her PhD from the University of Alberta in 2011.

Prior to joining the faculty, Professor Backman held various positions at The Ottawa Hospital in the departments of Quality and Patient Experience, Performance Measurement and Nursing Professional Practice, where she was involved in a variety of quality improvement and strategic planning activities; including the oversight of the accreditation processes, the patient safety incident management system and the development of various patient experience initiatives such as the Post-Discharge Phone Call Program and the Patient and Family Advisory Council.

Professor Backman’s research program is focused on improving the quality, safety, and experience of older adults as they navigate through the healthcare system. It covers topics related to older adults in acute care, geriatric rehabilitation and long-term care settings. The specific areas include: 1) quality and safety interventions for older adults; 2) safe people-centered care transitions between settings; and 3) sense-sensitive practices for residents living in long-term care communities. She is also a co-investigator on several research grants and has been an invited lecturer nationally and internationally.

Professor Backman is accepting new students for thesis supervision.

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Research interests

  • Quality and safety
  • People centered care
  • Care transitions
  • Technology
  • Older adults
  • Frailty-informed care
  • Patient and family engagement
  • Mixed methods research
  • Systematic reviews