COVID-19: Student counselling is close by if you need it

Posted on Tuesday, March 17, 2020

Bright sunrise on the walkway of the Vanier building.

The rapidly developing situation surrounding COVID-19 means a lot of worry and uncertainty for students. 

We want you to know that help is still close by and you’re not alone. Students can now access uOttawa Counselling Services online or by telephone. Please note that our physical office at 100 Marie Curie has closed as the City of Ottawa works to prevent the spread of Coronavirus. 

Here’s a quick reference guide to what’s available and how you can get counselling today: 

  • Registered uOttawa students can continue to access our modified telephone and online services during our regular hours of operations. We are asking those in need to book a single-session appointment via telephone or online instead of in person under Meet a Counsellor
  • We ask students who are already receiving services with us to please contact your counsellor directly by phone or email. 
  • For new service requests, students can call us 613-562-5200 or email at Our staff will be happy to help you schedule a telephone or online session with a counsellor on the same day or within 24-48 hours. 
  • The uOttawa Counselling Services walk-in clinic will be closed as of March 17, 2020, but same day online or telephone appointments are still available.  
  • Students can also access our TAO (therapy assisted online), which offers a range of evidence-based mental health resources to help manage anxiety and depression 24\7. 
  • Students may also consider calling or texting non-urgent community mental health resources, including: 

Good 2 Talk (1 866 925 5454) 

EmpowerMe (1 844 741 6389) 

Student Support Program (SSP) 

Student Support Program (GSAED) 1 855 649 8641 

Distress Centre Ottawa & Region 613 238 3311 

Tel-Aide Outaouais (Gatineau 819 775 3223) (Ottawa 613 741 6433) 


  • For a mental health crisis, students can call the Crisis line at 1-866-996-0991. 
  • If the situation is an emergency and you or someone else is at risk of imminent harm, please call Protection Services (on campus) or 911 (off campus), or go to the nearest hospital emergency room. 
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