By Brandon Gillet
New to uOttawa and looking for info? We've googled it for you!
What’s the difference between Welcome Week and 101 Week?
- Welcome Week, for all new and returning students, is organized by the University’s Student Services and features information sessions, the President’s Welcome, uOShow and other events.
- 101 Week, geared to first-year students, is organized by the Student Federation of the University of Ottawa (SFUO) and includes concerts, social activities and more. Be sure to get your 101 Week kit.
Where can I park my bike or car?
- Cycling is a great commuting option. There are about 170 bicycle racks across campus, as well as two secure bike cages (near Montpetit Hall and in the Desmarais garage) available for $10 a term or $25 for a whole year.
- For cars, the University’s parking services charge various rates.
How do I get around campus?
Use this interactive map to get your bearings. (Note that classes finish 10 minutes before their scheduled end to allow travel time between back-to-back classes.)
How can I avoid the lines to get my uOttawa Card or buy books?
- New students can order a uOttawa Card online. This allows you to use your own favourite photo and save time when picking up your card. You’ll need the card to access the gym and library, use your meal plan, pay for photocopying and more, so get it as soon as you can.
- Put money on your card online or use one of the reloading stations on campus. Having money on your card will allow you to save time by using the special fast lane at the bookstore.
Where can I go for counselling and care?
The Student Academic Success Service (SASS) is a network of free services and programs providing much other useful help:
- Academic Writing Help Centre
- Access Service (for students with temporary or permanent disabilities)
- Counselling and Coaching
- Indigenous Resource Centre
- Mental Health and Wellness
- Mentoring centres
Whom can I talk to about my academic path?
Each faculty has academic advisers ready to answer your questions. Check your faculty website and make an appointment.
How do I keep track of my academic matters?
- Log into uoZone to access your uOttawa Gmail account, the Virtual Campus learning platform, the Student Centre and much more.
- Be sure to check your uOttawa Gmail account — professors use it to share important information.
- The Student Centre is where you can add (by September 22) or drop classes (by September 29 with financial credit or by November 17 without), and keep track of your grades after each term.
Where can I eat on campus?
- Check out the 24/7 Dining Hall, which offers a variety of buffet-style eats, as well as stations to cook your own food (“My Pantry”) or build your own soup.
- Look out for the smaller food outlets, coffee shops and quick-stop shops, such as Pivik, Bento Sushi and Tim Hortons.
- Try the various food trucks around campus.
- Explore low-cost and free food possibilities.
- Save money by bringing food from home and using the microwaves around campus.
Can I earn money while studying?
Yes! More than 1,700 positions are available through the Work-Study Program, which allows eligible students to work part time during the academic year and full time in the summer.
How can I ensure my rights are protected?
- Human Rights Office: Manages complaints of harassment and discrimination, among other things.
- Office of the Ombudsperson: Resolves academic or administrative issues.
- Sexual violence: support and prevention website: Provides resources for survivors of sexual violence, as well as information for bystanders and others on how they can make a difference.
- Student Rights Centre: Run by the SFUO, it defends and promotes the rights of students.
What if I have other safety concerns?
The University's Protection Services handles all aspects of security on campus, including community protection and theft prevention. They also work with the SFUO to run the valuable Foot Patrol program. Protection services can be reached at 613-562-5499 (non-emergency) and 613-562-5411 (emergency).
Where can I find more information?
- InfoService, on the main floor of Tabaret Hall, provides information on tuition fees, the uOttawa Card, transcript requests and such. Avoid the lines by handling these matters online through the Student Centre in uoZone. Only special students need to go in person to InfoService (for example, to arrange transfer of credits and discuss improving academic standing).
- See the Undergraduate Student Guide, the International Student Guide (PDF 2.2MB) and your faculty website.
- Check out This is uOttawa to make the most of your time on campus — and discover why we’re ranked among the world’s top universities.