Student carrying packages

Mail & Parcel Services

Internal and external mail service is provided Monday through Friday by our specialized staff along with Canada Post and other courier services (ex: DHL, UPS).

Services provided

  • Sorting incoming mail delivered from Canada Post
  • Sorting campus mail received from University departments
  • Delivery of mail and parcels for all University departments
  • Sorting and parcel distribution to students residing on campus at 720 King Edward (except Friel and Rideau)

Hours of operation

Open from Monday to Friday from 7:30 a.m. to 3:30 p.m. 

Mail procedures for students living in residence

To avoid delays in receiving your incoming mail, please ensure you provide your correspondents with your full name (name that is registered with housing), residence address (see list below) and your room number. 

Be consistent!

Parcels or letter mail that bear a barcode tracking number are received at the University’s mailroom (except Friel and Rideau). You will receive an e-mail from [email protected] when your item is available to be picked-up. Please wait for the e-mail notice before pick-up your item. You will need to present your student ID card (or other photo ID card). Standard parcels must be collected within 10 business days. If the parcel/mail isn’t collected within the 10 business days, it will be returned to the sender. A refund is not guaranteed.

If you have not received an email from [email protected] within 24 hours of your parcel being marked as delivered by the sender, please visit us in the mailroom to follow up on your parcel.

The following delivery addresses are for university services and faculty use only; 720 King Edward, 141 Louis Pasteur and 141-149 Louis Pasteur. 

More information

Mail procedures for faculties/departments

Incoming mailOutgoing mail*

To ensure timely delivery of your incoming mail, all items must have the following information :

  • Addressee's Name
  • Department name
  • Building name and room number
  • Ottawa University
  • Mailing address

All outgoing mail must be sorted, before pickup, as follows:

  1. Campus mail
  2. Canadian
  3. U.S.A.
  4. International
  5. Courier items

*All outgoing mail (except for campus mail) must be identified with your departmental account number on the top left corner (not FDM number). 

Outgoing mail must be pre-sealed before pickup. 

All items destined for the U.S. or Internationally (other than documents), must have an "International Shipping Request" form completed by the sender and attached to the item (for customs declaration purpose).

Internal mail pick up and delivery schedule

Mail will be sent out day of or the next business day

Monday, Wednesday, FridayTuesday, Thursday

~8:00 a.m.

9:00 a.m.

10:00 a.m. - 12:00 noon

After 12:00 p.m.

2:00 p.m.

2:00 p.m. - 3:30 p.m.

~8:00 a.m.

9:00 a.m.

10:00 a.m. - 12:00 noon

After 12:00 p.m.

2:00 p.m.

2:00 p.m. - 3:30 p.m.

Mailing addresses
For letters For package deliveries

[recipient name]

[recipient department]

University of Ottawa

75 Laurier Avenue

Ottawa, BC

K1N 6N5

University of Ottawa

141 Louis Pasteur Private

Ottawa, ON

K1N 

[building name]

[room number]

[department name]

[recipient legal name]

Contact us

Postal Service

For more information on pricing, regulations, etc., feel free to contact us:

Email: [email protected]
Phone: 613-562-5800 ext. 6568
In Person: 720 King Edward, Room 125, Ottawa, Ontario K1N 6N5
Hours: Monday to Friday, 7:30 AM to 3:30 PM