Reimbursement of expenses

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If you are conducting University of Ottawa business, you can request reimbursement from University-administered funds for authorized, legitimate and reasonable expenses.

News and updates

February 2020

New “Conquering Concur” community of practice

To better support its users, Financial Resources is creating a community of practice (CoP) for compliance officers and contact points who work in faculties and services. This CoP is a meeting series concerning the reimbursement of expenses related to the Concur expense management system and the application of Policy 21—Reimbursement to Individuals for University Business Expenses. These meetings are intended to allow knowledge sharing and assistance among employees with similar compliance and user support functions; they are not training sessions.

Who can be part of this CoP

The CoP is for administrative employees in faculties and services with a compliance officer or contact point role wanting to:

  • Better guide Concur users in their sector
  • Learn about tips and tricks used by their fellow employees or find out about their challenges with Concur and the application of Regulation 21
  • Learn about the latest developments on the reimbursement of expenses and Concur at the University

CoP meetings schedule

It is intended to hold them every two months. The format of the meetings may vary over time. Some will be more presentation-oriented while others will be round tables.

The meetings are by invitation only. The first meeting will be on Wednesday, March, 4, 2020, from 10 a.m. to 11 a.m., room 083, Tabaret Hall.


These meetings are part of the Expense Reimbursement Improvements project, which aims, among other things, to improve user support. The project started last spring with the revision of Policy 21 and is part of the Administrative Processes Modernization Program.

Questions and comments

If you have any questions or comments, feel free to send an email to the Financial Operations and Administration team, Financial Resources.

Travel expenses

Regular employees

Regular employees can request reimbursement for travel expenses online using the Concur expense management system.

After you log in, you can consult the following guides to help you submit a request, file an expense report or approve an expense.

User guides


If you are not a regular University of Ottawa employee (e.g., a temporary employee without a contract, a retired employee, a student or a guest), you do not have access to Concur. You must therefore complete one or more forms to request a travel reimbursement. Learn which reimbursement form(s) to use.

For assistance with travel expenses

Your faculty or service contact point can help you with your travel request or travel expense report.

Faculty contact points
Service contact points

For questions, comments or suggestions, or to notify us of changes to contact points, email Financial Operations and Administration.

Other reimbursable expenses

Hospitality expenses

The University of Ottawa extends hospitality to advance our interests, for example, for community and public relations purposes or events recognizing the excellence of University staff and students.

To request reimbursement of hospitality expenses, complete the hospitality fees reimbursement form.

Professional Expense Reimbursement (PER)

Professional Expense Reimbursement (PER) is a benefit available to APUO members administered by Human Resources. As per the APUO collective agreement, members can request a PER when they incur expenses through work or acquire work-related supplies and equipment.

Other payment methods

When you cannot use Concur, you can use other payment methods. To simplify payment and save you from having to use your personal funds or credit, the University offers two types of corporate credit cards.

Login and technical help


(uOttawa Outlook username and password required)

For information regarding your faculty or service’s reimbursement processes, see the list of contact points in the “Travel expenses” section.

Technical questions? Concur: 1-866-793-4040 (available 24/7)

Related project

Expense Reimbursement Improvements

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The project aims to review, simplify and standardize uOttawa regulations related to reimbursements and the Concur expense management system workflow, as well as to improve the user experience by providing access to a centre of expertise, information sessions, and tools.

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