- Ship samples after having informed us of your intentions and e-mailing us your submission files.
- Read the "Service Terms and Conditions" tab in the file. You must answer the question on the second tab about the T & C.
- Do not tamper in any way with the formatting of the Excel file; this includes column and tab headings, etc.
- Reminder: only 1 media code per submission file!
- Sample ID cells turn red if identical ID's are included. Please correct before submitting. Add "dup" to the ID of any duplicates of a sample that you wish to have analyzed.
- The number of samples in the "Sample ID" column should reflect the number of samples to be analyzed (do not include extra vials in this list).
- Please keep sample IDs relatively short if at all possible. The maximum allowable is 10 characters, but shorter is better, especially for label print-outs.
- In addition to completing the submitter information section, please always include a minimum of a name, address and email in the "Billing Information" section at the top of the form. Also include a PO or contract number if relevant.
- Always email your submission form well before sending your samples (or walking them over). This ensures that we have time to prepare the paperwork to properly identify your samples.
Media codes
- A list is also found in the submission file for your reference.
- Reminder: only 1 media code per submission file!
The submission file should be emailed to [email protected].