What is your current turn-around time?
Visit our sample submission page to get a current estimate of our turn-round time
How much material do I need to send?
Please see our sample pricing schedule for about a summary of minimum sample sizes by material code.
What is the price per sample?
Please see our sample Pricing page for information by material code. A formal quotation can be generated upon request.
Do you offer quantity discounts?
Yes, we offer a 10% discount on submissions of 10 or more samples for non-profit and commercial users. Please contact us if you require a formal quotation.
Can the residual material be returned to me?
Yes. Please check the ‘Return residual material’ box on your submission form. Minimum $15 charge for the return shipment within Canada. Larger coolers, bottles/cannisters will incur higher return shipping fees, please plan accordingly.
Can I send pre-treated material?
Please contact us first, consultation required. We do not accept any pre-processed material without known reference standards for QA/QC.