Collection

Students

If you are a student and have a delinquent account, Student Accounts will first send you an email to inform you that unless you pay the amount you owe, your account will be transferred to the University of Ottawa Internal Collection Service. This means that this account will be handled by the Collection Officer, and at that point, you must contact the Collection Officer as soon as possible in order to set up a payment agreement to pay off your debt.


If your account indicates that you owe a balance to the University of Ottawa, you face a number of consequences. Until the entire balance is paid, you will not be allowed to:


• Register for classes,
• Participate in convocation,
• Receive official documents (diplomas, transcripts, official confirmations, letters of permission, etc.).


This means that your requests to register or to obtain official documents will be denied even though payment agreements may be in place or partial payments have been made: you are required to pay the balance in full.


This policy applies even if you have declared bankruptcy under the Bankruptcy and Insolvency Act and it also applies to any debts you may owe to Housing Service or any other University services, such as the Library, Sports Services, etc.


If you do not comply with the payment agreement you have made with the Collection Officer, your account could be transferred to an external collection agency, which could affect your credit rating.


The contact information for the University of Ottawa Collection Officer is:

Yann Bareilhe
Financial Resources
Tabaret Hall, room 021
550 Cumberland Street 
Ottawa, ON K1N 6N5
Tel.: 613-562-5800 or 1-877-868-8292 ext: 1565
Fax: 613-562-5988
uocollection@uOttawa.ca

Other debts towards the University

If you owe an amount to a department or faculty at the University of Ottawa, your account could be transferred to the University of Ottawa Internal Collection Service, meaning that this debt would then be handled by the University of Ottawa Collection Officer. This policy applies even if you have declared bankruptcy under the Bankruptcy and Insolvency Act.


If your debt has been transferred to the internal collection service, you must contact the Collection Officer as soon as possible in order to set up a payment agreement to pay off your debt.

If you do not comply with the payment agreement set up with the Collection Officer, your account may be transferred to an external collection agency, which could affect your credit rating.

The contact information for the University of Ottawa Collection Officer is:

Yann Bareilhe
Financial Resources 
Tabaret Hall, room 021
550 Cumberland Street 
Ottawa, ON K1N 6N5
Tel.: 613-562-5800 or 1-877-868-8292 ext: 1565
Fax: 613-562-5988
uocollection@uOttawa.ca

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