All requests are dealt with as efficiently as possible. The details of your request may result in faster or slower processing times. We thank you for your patience.

Contact Us

To contact us, request a consultation, share a concern or file a complaint, visit our portal

Due to the complexities of sexual violence, if your case falls under Policy 67b - Prevention of Sexual Violence you can contact the Sexual Violence Prevention and Response Team directly at [email protected] or complete the Online Disclosure Form: Sexual Violence available on our portal.

Visit the Human Rights Office Portal

File a complaint - harassment or discrimination

If you think you’ve experienced harassment or discrimination, you can contact the Human Rights Office (HRO) to discuss your options, including filing a complaint. 

Harassing and discriminatory behaviors are against the law. The University addresses concerns about harassment and discrimination with University Policy 67a and the procedures listed below:

Complaint process - Responsable conduct

This Policy is a preventive tool that focuses on a proactive approach to informal resolution when a breach of responsible conduct occurs.

Feedback, comments and suggestions

The University of Ottawa values any comments or suggestions you may have related to services you’ve received. We invite you to tell us about your experience so that we can continue improving our services and the level of accessibility across our campus.

You can provide your feedback in one of several ways:

  • By email: [email protected]
  • By phone: 613-562-5222
  • In person or by mail:

    University of Ottawa Human Rights Office
    1 Stewart Street, Room 121
    Ottawa ON  K1N 6N5

File a complaint

If you wish to file a complaint, please visit our portal. An officer will contact you in order to discuss your concerns as well as provide you with support and information on how to proceed.

Confidentiality and follow-up

We guarantee the confidentiality of all messages we receive. Please be sure to provide your full contact information so that we can contact you and let you know how we will proceed. We do not respond to anonymous communications.

Processing time

We will send you an acknowledgement within five working days of receiving your feedback. If applicable, we will also follow up with you. If you filed a complaint, we will advise you of the estimated time it will take to handle your complaint, which can vary depending on the complexity of the situation.

Contact us

Human Rights Office

1 Stewart St.
(Main Floor – Room 121)
Ottawa, ON, Canada
K1N 6N5

Tel.: 613-562-5222
Email: [email protected]

Office hours

Monday to Friday, from 8:45 a.m. to 4:00 p.m.

Meet our team members