Dr. William Bynum provided a talk about shameful competence: What is it, why do we need it and how can it transform healthcare organizations?”.
In this workshop, the speaker will introduce the concept of shame competence, a set of skills, principles, and practices that facilitate constructive engagement with shame, to participants.
He will outline the distributed nature of shame and the need for shame competence at multiple levels of an organization.
He will then engage participants through skills-building and discussion activities to build foundational shame competence. Specific skills will focus on recognizing hidden shame, avoiding shaming treatment, and providing proactive support to a learner experiencing shame.
By the end of this session, participants will be able to:
- Define shame and outline its psychological origins
- Explain the distributed nature of shame in a healthcare organization
- Define shame competence and outline the basic principles that inform it
- List specific steps to building foundational shame competence in a healthcare environment
- Report increased comfort supporting a learner or peer through a shame experience
View the recording!