A sponsor is an external organization separate from the University (employer, non-government organization, government, etc.) who pays the university fees for a student.
University of Ottawa
Student Accounts, Financial Resources
550 Cumberland Street, Room 021
Ottawa ON K1N 6N5
Invoices are sent directly to the sponsor throughout the term of the contract and according to the conditions of the agreement with the sponsor.
Information for students
Step 1: Submit the Billing Authorization Form
As a sponsored student, you must ensure that the Billing Authorization Form is sent to Student Accounts at the University of Ottawa at least one month prior to the academic fees payment deadline so as to prevent the consequences of having an overdue account.
You must contact your sponsor to find out the conditions and length of the agreement.
If you want us to disclose information about your financial account, your program of study and your courses to your sponsor, you must provide written authorization by completing a Third-Party Authorization Form to Release Student Information and send it to Student Accounts.
Step 2: Payment
Once the sponsorship agreement has been added to your student account, you will see a credit under the name “Balance transferred to sponsor”. This represents the amount that will be paid by your sponsor. Any unpaid balance is your responsibility.
This credit does not represent a payment. It simply means that we have updated the changes to your sponsor’s account. It is your responsibility to follow up with your sponsor to make sure the payment is made within the prescribed limits. At any time, you can verify the balance outstanding by emailing us at firstname.lastname@example.org.
In case of unpaid payment, please contact your sponsor as soon as possible.
Step 3: Renewal of sponsorship agreement
When your sponsorship agreement expires, you are responsible for paying your university fees. If you must register for further terms, you must ask your sponsoring organization to renew the sponsorship agreement.
If you must submit a transcript to renew the sponsorship agreement, you can request one from InfoService. However, if you have an unpaid balance and your account is frozen, you must contact your sponsor to settle your account first.
Membership in a health and dental insurance plan is mandatory for all students. If you have a health and dental coverage comparable to the plans at the University of Ottawa, you have until September 30th to opt out of the University’s plan, from your uoZone account.
If you are a foreign student, you will also have UHIP insurance charges added to your account. Membership in the University Health Insurance Plan (UHIP) is mandatory. For any questions regarding this insurance, please contact the International Office.
Information for sponsoring organizations
It is important to fill out the Billing Authorization Form confirming that you are taking responsibility for the sponsored student’s university fees at least one month before the start of classes.
You must make payments based on the invoices issued to you by the university, while meeting the payment deadlines. The invoices are always in Canadian dollars.
Due to the agreement conditions, the student’s statement of account might sometimes differ from the one sent to you. If changes are made to the invoice during the term because the student drops or adds a course, you will receive a revised invoice or a refund if applicable.
An overdue account can prevent a student from enrolling in other courses or from obtaining official documents from the University of Ottawa. In such cases, it is possible that a financial officer from Student Accounts will make a courtesy call to inform you of the situation.
If the amount due is not paid, the university reserves the right to cancel the agreement at its discretion. The student must then pay the amount due immediately.
For more information on methods of payment for sponsored students’ university fees, please see the Methods of payment web page.
Irrespective of the method of payment chosen, it is essential to include the student number so that we can direct the payment to the correct student account.
Payments received in American dollars are converted using the exchange rate on the day of receipt. Overpayments or underpayments resulting from the conversion are applied to the student’s account.
We treat payments received from an organization for a student without the Billing Authorization Form filled out as payments received from a third party, not a sponsor. Late fees and interest applied after the published payment deadlines are not cancelled and become the student’s responsibility.
If a student withdraws from a program or drops a course or takes any other action that results in a credit to his or her account, the university examines the case and refunds the overpayment to the sponsor, if applicable.
For payments received by international bank transfer, we return the overpayment to the bank from which the initial payment came.
If you believe you have overpaid, please communicate with us to find out more about requesting refunds.
Related to Policy 112 (Awards and Assistantships)
When a University of Ottawa faculty, school or service pays a student's tuition fees, it must be paid as a bursary and applied to the student's account. The faculty, school or service must:
- For all students (undergraduate and graduate): contact Guylaine Renaud at Financial Aid and Awards Service by email (grenaud@uOttawa.ca)
NOTE: It's important to include all pertinent information about the student, the value and the term for which the bursary is given. The student will receive a T4A for the amount of the bursary.