Need to speak to someone right away? 24/7 help is available for everyone in the uOttawa community, choose your preferred option below.

On campus:

  • 613-562-5411

  • Protection Services can locate you quickly in the event of an emergency 24/7.


  • 9-1-1
Phone SupportMobile App24/7

Employee and Family Assistance Program

All faculty, staff, and eligible family members have access to our Employee and Family Assistance Program. In addition, as of May 2, 2022, all faculty, staff, members of the association of retirees, and their eligible family members have access to a suite of virtual health services such as speedy online access to general practitioners 24/7 and much more! For immediate help call 1-844-880-9142.

In Ontario

  • Ottawa Distress Centre - 24/7 (bilingual): in Ottawa and region, call 613-238-3311 | in Gatineau and region, call 1-866-676-1080

In Quebec

In Canada

  • Crisis Text Line – 24/7 (bilingual): text HOME to 686868 from anywhere in Canada; no need for a data plan or Internet connection (for French, text PARLER to the same number).
  • Crisis Services Canada –24/7(bilingual): call 1-833-456-4566 or text 45645 (between 4 p.m. and 12 a.m. ET) (English only).