Call Centre (2222)

Picture of a headset and a telephone

Urgent Requests

When to call 2222

Should you encounter a situation that prevents you from doing your work and requires immediate attention, call us at 613-562-5800 ext. 2222.

  • Elevator failure
  • Minor spills (coffee, juice, etc.)
  • Office that's too hot or cold
  • Power outages
  • Slippery sidewalks
  • Toilet or sink problems
  • Water leaks

When to call Information Technology

In these two cases, please contact Information Technology's service desk at 613-562-5800 ext. 6555 or fill out their online request form.

  • Telephone issues
  • Computer problems

When to call Protection Services

In these cases, please contact Protection Services at 613-562-5800 ext. 5411

  • Personal safety
  • Theft
  • Vandalism

Non-Urgent Requests

As of July 12: Migration to Archibus Building Operations and Service Request Platform

  • If your request isn't urgent, please use our online Archibus work request form.
  • If you do not have access to Archibus, please communicate with IT Service Desk and submit a request.
  • For questions or requests, please e-mail us at

In Residence?

If you live in residence, please follow the instructions found on the Housing Services website.

Contact Information

Back to top