Find services offered at uOttawa for PGME trainees in crisis on this page.

Here at PGME the wellness of our residents is a priority. For this reason, we would like to emphasize the importance of looking after one’s mental health. Below we have listed several resources that you can utilize.

You will find more resources listed below for other potential situations

Situation and contact details

Examples of Situations

Who to contact?

Description of Services

A PGME trainee in crisis (at risk to hurt themself or hurt others)

At RGN / on uOttawa campus:

You must contact Protection Services (vs dialing 911)

Phone: 613-562-5411

 

[email protected]

141 Louis Pasteur

Off uOttawa campus: 911

At Hospital locations: call on site security department.

Crisis Line

Within Ottawa 613-722-6914

Outside Ottawa 1-866-996-0991

1. Protection Services officers have a mobile team that has the necessary training to intervene in crisis and mental health situations.

2. The Local Crisis Team responds quickly to phone calls and within 24 hours to see someone face-to-face.

A PGME trainee has difficulties meeting the academic demands of their program.

Program Director

Assistant Dean PGME

The program director should be the first point of contact whenever possible.

[email protected]

A PGME trainee who is not in immediate distress, but is seeking help (mental health, counselling, support, etc.) and does not know where to go.

Faculty Wellness Program

Roger Guindon Hall, Room 3028G
[email protected]
613-562-5800 ext. 8507

PARO

OMA PHP

(Self referral)

Employee and Family Assistance Program and Insurance

LifeWorks (All faculty, staff and residents from all hospitals except those at CHEO, also includes Faculty of Medicine Graduate Students). Type GSAED or University of Ottawa to identify your institution.
613-238-4272

Homewood Health (All CHEO Faculty and Residents)

1-800-663-1142

The Faculty Wellness Program can provide counselling services and will refer the PGME trainee to additional appropriate services if required. Please see here for our website with additional resources. Embed link

1-866-996-0991

1-800-851-6606

A PGME trainee claims to be the victim of harassment or discrimination by a faculty member or another student/resident, or who is a witness of such situations.

Faculty of Medicine Professionalism Reporting Tool
[email protected]
613-562-5800 ext. 8361

Office of Equity, Diversity, and Inclusion
[email protected]
613-562-5800 ext. 8507

University of Ottawa Human Rights Office
1 Stewart, room 121
613-562-5222
[email protected]

The Faculty of Medicine also has a professionalism policy and an online reporting tool that can also be used.

The University of Ottawa Human Rights Office handles complaints of discrimination, harassment and sexual violence and provides impartial service to all. Its services are confidential.

A PGME trainee requires assistance with conflict resolution

Program Director, Assistant Dean PGME and / or Vice Dean of PGME

Contact information can be obtained here: Our team

University of Ottawa Ombudsperson

Office of the Ombudsperson


PARO

Program director and/or AD PGME/VD PGME provide support in managing conflict arising between PGME trainees and between supervisors and PGME trainees.

The Ombudsperson is a confidential and impartial resource to assist you with the fair resolution of problems and complaints at the University.

The Ombudsperson operates independently of the University and Student Unions.

The Ombudsperson provides a range of services, including information, confidential advice or interventions, depending on the nature of the situation and the steps you have taken.

Services are free and bilingual.

For more information on how the Office of the Ombudsperson is structured at the University of Ottawa, see Policy 127 on the Ombudsperson.

PGME Trainee accommodation request.

Faculty Wellness Program for Accommodations

Roger Guindon Hall, Room 3028G

[email protected]

613-562-5800 ext. 8507

Human Rights Office

[email protected]

613-562-5222

The Faculty Wellness Program is responsible for assessing, establishing, and implementing appropriate academic accommodations for trainees who have a temporary or permanent disability, with respect and reliability, within the framework of the various regulations and laws.

If a PGME trainee is having financial challenges.

Employee and Family Assistance Program and Insurance

LifeWorks (All faculty, staff and residents from all hospitals except those at CHEO, also includes Faculty of Medicine Graduate Students). Type University of Ottawa to identify your institution.
613-238-4272

Homewood Health (All CHEO Faculty and Residents)

1-800-663-1142

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