Effective May 1, 2025
Incidental service fees and administrative charges
These fees are subject to change without notice.
Access and security
| Item | Amount |
|---|---|
| First time unlocking door (per term) | $52 |
| Second time unlocking door (per term) | $76 |
| Third time or more unlocking door (per term) | $106 |
| Mailbox key replacement | $26 |
| Bedroom key replacement, access card or FOB replacement (damaged or loss) | $52 |
| Lock change | $126 |
| Intervention of a Protection Services employees: noise complaint | $84/hr |
| Any other reason for intervention where resident is at fault | $cost/hr |
Administrative fees
| Item | Amount |
|---|---|
| Room change | $157 |
| Meal plan change | $26 |
| Documents (certificate, duplicata) | $25 |
| Room cancellation before the deadline (applies regardless of applicable deposit refund) | $105 |
| Improper move out fee | $105 |
| Termination with replacement | $105 |
| Student Resident Insurance Program | $163 |
| Landlord reference | $41 |
Facilities Related Fees
| Item | Amount |
|---|---|
| Indoor parking for bikes | $126 per term |
| Sport equipment storage (mandatory for hockey players) | $126 per term |
| Storage (padlock not provided) | $126 per term |
| Borrowed items (broken or lost) | Cost |
| Damage (repair or replacement) | Cost |
| Electrical appliances, furniture, window treatment | Cost |
| Extinguisher, smoke detector | Cost |
| Fixtures and any other items | Cost |
| Repair or replacement for damage caused in the common area of a residence or a unit (floor billing - shared among residents of the floor or unit) | $100 + Material and labor cost (minimum $10 per resident) |
Cleaning
| Cleaning | Hyman Soloway, 45 Mann. Annex | LeBlanc, Marchand, Stanton, Thompson, 90U, Friel, Rideau, Henderson |
|---|---|---|
| Common area unit/apartment | $157 - $210 | Cost |
| Bathroom | $79 - $157 | Cost |
| Powder room | $79 - $157 | Cost |
| Bedroom cleaning | $79 - $157 | $79 - $157 |
| Carpet cleaning - shared areas | N/A | $256 |
| Carpet cleaning - bedroom | N/A | $154 |
| Picking up of dirty dishes left in common areas by residents | N/A | $51 |
| Picking up of recycling or waste material left in common areas by residents | N/A | $51 |
Transportation fees
| Transportation type | Amount |
|---|---|
| Taxi for medical emergency | Cost of ride |
Contact Housing Services
Residence client services
90 University Private, Room 143
Ottawa ON, K1N 1H3
613-562-5885
1-888-564-4545 (Canada/United States)
[email protected]
August 11, 2025 to May 7, 2026
9 a.m. to 4:30 p.m.
May 8, 2026 to August 7, 2026
9 a.m. to 3:30 p.m.
Closed on weekends and holidays
Assignment and Off-campus housing
To book an in-person appointment with an off-campus housing expert, save time and join the virtual line using the
QLess virtual line system. You will receive a notification when it's your time to be served.
90 University Private, Room 145
613-562-5885
[email protected]
[email protected]
Summer accommodations
Group reservations:
613-562-5800 ext. 4424
[email protected]
Individual reservations:
1-888-564-4545 (Canada/United States)
[email protected]
Book online