- Visit the service request webpage.
- Log in using your uoAccess credentials (@uOttawa.ca email address and password).
- Select the residence box.
- Fill in the required information. Do not forget to add your building, floor and room number. Use the following building information to select your residence:
- Thompson - THN (010)
- 90U - RCR (013)
- Marchand - MRD (014)
- Leblanc - LBC (020)
- Stanton - STN (030)
- Hyman Soloway - HSY (031)
- Henderson - HNN (106)
- Annex - ANX (726)
- Mann - MNN (745)
- Friel - FRL (774)
- Rideau - RDU (790)
- Submit your request. A confirmation dialog will appear with your request ID. Use this number to find updates on your request.
- Click OK and continue with or close the application.
You may also add pictures to help us fix your problem!
Login problems
- If you are having issues accessing the platform or if you have any questions, please use the IT Service Desk to submit a request.
- If you do not have a uOttawa account, please contact us at 613-562-5885.