Messages
Notice
The University of Ottawa Health Services (UOHS) is shocked and dismayed at the charges made against Dr. Vincent Nadon.
As soon as the first patient report was made to us in January 2018, UOHS staff acted immediately and followed our procedures. We had received no prior complaints or concerns regarding Dr. Nadon that would have led us to suspect any wrongdoing.
Our organization continues to voluntarily and fully cooperate with the police and the courts. We are not, however, privy to police evidence and cannot share any details of our participation in the investigation or any information about our patients. We are doing our very best to ensure that we do not make any statements or take any actions that could compromise the investigation. We learn about the details of the allegations and police charges at the same time as the general public.
We know how unsettling this situation is for all involved. We ask your patience and understanding as the police complete their work on this case. Our focus continues to be the safety of our patients and the continued provision of high quality health care. Should you have specific questions or concerns about the investigation, please contact the Ottawa Police directly at 613-236-1222, ext. 5760.
Important Notice for Patients of Dr. Bruce Eveleigh
In follow-up to the communication from Dr. Eveleigh, that was sent on July 12, 2018, pertaining to his departure (August 29th), the University of Ottawa Health Services wishes to update you with regards to your medical care.
Dr. Chandra Martens, FRCPC, will assume the care of Dr. Eveleigh’s patients and practice as of November 5th, 2018. Dr. Martens is a bilingual (French and English), female family physician who has been practicing medicine for over 20 years. Please ask for her when booking an appointment after October 25th, 2018. In the meantime (months of September and October), patients can access care in the following ways:
- Walk-in clinic at 100 Marie Curie (8am to 8pm M-F and 10am to 2pm weekends)
- Patients needing more complex or regular follow-up can contact the clinic to book an appointment with Dr. Danielle DeBanné or the Nurse Practitioner.
We would like to take this opportunity to thank Dr. Eveleigh for his many years of service at UOHS and wish him well in his new practice in Casselman.
Note: This is an abridged version of the communication sent by email on September 9th, for patients with an email address on file and by regular mail for those without an email.
Important Notice for Québec Patients - Fee Increase
- The non-refundable fee, for Québec patients who are not registered to a primary care provider at UOHS and who access services at the walk in clinic, will increase to $35 per visit effective January 15, 2018.
- The non refundable fee, for Québec patients who are registered to a primary care provider at UOHS, will increase to $25 per visit with a family medicine physician, some specialties and the walk in clinic effective February 1, 2018.
Please note that uOttawa and uSaint-Paul students enrolled in the current semester are exempt from paying this fee.
OHIP+: Children and Youth Pharmacare
Beginning January 1, 2018, the province of Ontario will provide drug coverage for children and youth who are covered by OHIP and aged 24 and under, regardless of family income. All babies, children and youth aged 24 and under who have OHIP coverage will be covered by OHIP+. Enrollment in OHIP+ will be automatic and eligible medications will be covered at no cost. Click here for more information.
Medical Certificates
Medical certificates can be obtained from the patient’s family physician or nurse practitioner or from a physician at the walk-in clinic. Medical certificates are an uninsured service, meaning that they are not covered by provincial health insurance like OHIP. This means that there is a fee for a medical certificate at UOHS as well as at external medical clinics.
Prescription Renewals
As of May 3rd, 2017, the University of Ottawa Health Services has changed its protocol for how faxes are processed. Fax requests for prescription renewals, indicated as urgent or ASAP, will not be prioritized among providers’ messages. Accordingly, patients/pharmacies can expect a response within 1 to 3 business days of receipt.
Please note that under the expanded scope regulations that came into effect in October of 2012, pharmacists in Ontario are authorized to renew prescriptions to enable continuity of medication for patients with chronic conditions while ensuring appropriate monitoring and reassessment by the primary health care provider. For prescription renewals that are deemed urgent and cannot be addressed under the regulations in OCP’s Expanded Scope of Practice (e.g. narcotic or controlled substances), pharmacies are instructed to call the clinic. For additional information regarding options on how to renew a prescription, please visit our FAQ page.
