Prescription Renewals

As of May 3rd, 2017, the University of Ottawa Health Services has changed its protocol for how faxes are processed.  Fax requests for prescription renewals, indicated as urgent or ASAP, will not be prioritized among providers’ messages. Accordingly, patients/pharmacies can expect a response within 1 to 3 business days of receipt.

Please note that under the expanded scope regulations that came into effect in October of 2012, pharmacists in Ontario are authorized to renew prescriptions to enable continuity of medication for patients with chronic conditions while ensuring appropriate monitoring and reassessment by the primary health care provider. For prescription renewals that are deemed urgent and cannot be addressed under the regulations in OCP’s Expanded Scope of Practice (e.g. narcotic or controlled substances), pharmacies are instructed to call the clinic.  For additional information regarding options on how to renew a prescription, please visit our FAQ page.

Scent Free Environment

As health service providers, UOHS recognizes that some people are sensitive to scented products. Thank you for helping us maintain a scent free environment!

Wait time

Approximate Wait time at Walk-in Clinic

Please consider making an appointment with your family doctor for non-urgent issues

Hours of Operation

Walk-in Clinic
100 Marie Curie, Ottawa

Monday: 8 AM - 8 PM
Tuesday: 8 AM - 8 PM
Wednesday: 8 AM - 8 PM
Thursday: 8 AM - 8 PM
Friday: 8 AM - 8 PM
Saturday: 10 AM - 2 PM
Sunday: 10 AM - 2 PM*

*Summer Hours: The Walk-in Clinic will be closed on Sundays from June 4th to August 27th

Important Walk in appointment information for Rideau Clinic location


300-100 Marie Curie Pvt
Ottawa, ON
K1N 6N5

Tel: 613-564-3950

Fax: 613-564-6627

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