Messages
Important Notice for Patients of Dr. Hafsa Al-Azem
Dr. Al-Azem (UOHS Rheumatologist) will be on maternity leave from April 2019 to December 2019, returning January 2020. Dr. Susie Duff will be caring for her patients during her absence, from May to December 2019. If you are an existing patient in need of an appointment, you may be scheduled to see Dr.Duff at UOHS by contacting reception at ext 321. For all urgent matters, please contact your family physician’s office or visit your nearest walk-in clinic or emergency department, as it may not be possible to schedule urgent follow up appointments during this time period.
Important Notice for Patients of Dr. Serge Chartrand
In follow-up to the communication from Dr. Serge Chartrand, that was sent on December 13th, 2018, pertaining to his departure (February 1, 2019), the University of Ottawa Health Services wishes to update you with regards to your medical care.
While UOHS is currently vetting possible candidates for a permanent replacement, we are pleased to inform you that Dr. Ellen Henry will temporarily assume the care of Dr. Chartrand’s patients and practice. Please be advised that Dr. Henry does not speak French. Although we do have support staff who can assist patients who cannot communicate in English, patients are invited to bring a companion to assist with translation, take notes or ask questions on their behalf.
We would like to take this opportunity to thank you for your patience and understanding during this process and we look forward to working together towards your health and wellness.
Flu Vaccine
Please note that the flu vaccine is no longer available. Ottawa Public Health has confirmed that there will be no further shipments for the rest of the flu season due to a widespread shortage.
Important Notice for Patients of Dr. Sue Fisher
As of January 21st, please note that Dr. Sue Fisher will be temporarily relocated to 100 Marie Curie, suite 300. Please proceed to the 3rd floor for your appointment.
Important Notice for Patients of Dr. Donald Kilby
In follow-up to the communication that was sent on September 29th, 2018, the University of Ottawa Health Services wishes to update you with regards to your medical care options.
As has been announced, Dr. Donald Kilby will be officially retiring on December 31st 2018. While UOHS is currently vetting possible candidates for a permanent replacement, which may extend beyond December 31st, 2018, patients can continue to call the clinic to book an appointment for their health care needs.
Please note that Dr. Kilby will be out of office as of November 16th, 2018. Patients who call to book an appointment will be offered an appointment with one of the providers assisting Dr. Kilby in managing his patients’ care during this transition. Patients who have an appointment scheduled with Dr. Kilby after November 16th, will be contacted to reschedule their appointment with one of the designated providers.
Vaccine shortage
We have been informed by our vaccine suppliers that there is a widespread shortage of the following vaccines: Yellow Fever, Hepatitis B (Engerix B, Twinrix, and Recombivax). These vaccines are not expected to be available until sometime in January. If you are a student requiring a vaccine for clinical placements please contact your faculty and/or the Office of Risk Management at uOttawa. Please accept our sincere apologies.
Important Notice for Patients of Dr. Bruce Eveleigh
In follow-up to the communication from Dr. Eveleigh, that was sent on July 12, 2018, pertaining to his departure (August 29th), the University of Ottawa Health Services wishes to update you with regards to your medical care.
Dr. Chandra Martens, FRCPC, will assume the care of Dr. Eveleigh’s patients and practice as of November 5th, 2018. Dr. Martens is a bilingual (French and English), female family physician who has been practicing medicine for over 20 years. Please ask for her when booking an appointment after October 25th, 2018.
We would like to take this opportunity to thank Dr. Eveleigh for his many years of service at UOHS and wish him well in his new practice in Casselman.
Note: This is an abridged version of the communication sent by email on September 9th, for patients with an email address on file and by regular mail for those without an email.
OHIP+: Children and Youth Pharmacare
Beginning January 1, 2018, the province of Ontario will provide drug coverage for children and youth who are covered by OHIP and aged 24 and under, regardless of family income. All babies, children and youth aged 24 and under who have OHIP coverage will be covered by OHIP+. Enrollment in OHIP+ will be automatic and eligible medications will be covered at no cost. Click here for more information.
Medical Certificates
Medical certificates can be obtained from the patient’s family physician or nurse practitioner or from a physician at the walk-in clinic. Medical certificates are an uninsured service, meaning that they are not covered by provincial health insurance like OHIP. This means that there is a fee for a medical certificate at UOHS as well as at external medical clinics.
