Messages
Important Notice for Patients of Dr. Donald Kilby
In follow-up to the communication from Dr. Kilby, that was sent on September 28th, 2018, pertaining to his retirement (December 31, 2018), the University of Ottawa Health Services wishes to update you with regards to your medical care.
We are pleased to inform you that Dr. Daniel Trutt will assume the care of Dr. Kilby’s patients and practice as of September 1, 2019. Dr. Trutt is a bilingual family physician and a member of the College of Family Physicians of Canada. Please ask for him when booking an appointment after August 16th, 2019.
We would like to take this opportunity to thank you for your patience and understanding during this process and we look forward to working together towards your health and wellness.
Note: This is an abridged version of the communication sent by email on July 31st, 2019, for patients with an email address on file and by regular mail for those without an email.
Important Notice for Patients of Dr. Milkereit
Dr. Milkereit will be on maternity leave from June 2019 onwards, returning within the next year, depending on covering physician availability.
Dr. DeBanné will be caring for her patients during her absence from June until November 2019. The search for coverage beyond this is ongoing.
If you are an existing patient in need of an appointment, please continue to book your appointments as needed by contacting UOHS by your preferred booking method.
Important Notice for Quebec Students
Effective June 1, 2019, University of Ottawa and Saint-Paul University Quebec students will be required to pay the non-refundable RAMQ visit fee when accessing services at UOHS.
Fee for patients registered to a UOHS primary care provider: $25
Fee for patients not registered to a UOHS primary care provider: $35
our appointments as needed by contacting UOHS by your preferred booking method.
Vaccine shortage
There is currently a global shortage of the following vaccines: Yellow Fever, Hepatitis B (Engerix B, Twinrix, and Recombivax).
Although the clinic receives ongoing shipments of these vaccines (except Recombivax), the supply is very limited and shipment dates vary. Since the clinic’s supply for these vaccines is often depleted prior to the next shipment, it is possible that the vaccine may not be available at the time of your appointment.
As such, please book your appointment at least 8 to 10 weeks prior to travel, if not sooner, as we will put you on a waitlist (to book a 2nd appointment) to receive the vaccine when the clinic receives a shipment.
If you are a student requiring a vaccine for clinical placements please contact your faculty and/or the Office of Risk Management at uOttawa. Please accept our sincere apologies.
Important Notice for Patients of Dr. Chandra Martens
In follow-up to the communication from Dr. Martens, that was sent on May 13th, 2019, pertaining to her departure (May 30th), the University of Ottawa Health Services wishes to update you with regards to your medical care.
We are pleased to inform you that Dr. Adnan Alrai will assume the care of Dr. Martens’ patients and practice as of June 1, 2019. Dr. Alrai is a family physician and a member of the College of Family Physicians of Canada and of the Royal College of General Practitioners. Please ask for him when booking an appointment after May 24th, 2019.
We would like to take this opportunity to thank you for your patience and understanding during this process and we look forward to working together towards your health and wellness.
Important Notice for Patients of Dr. Hafsah Al-Azem
Dr. Al-Azem (UOHS Rheumatologist) will be on maternity leave from April 2019 to December 2019, returning January 2020.
Dr. Susie Duff will be caring for her patients during her absence, from May to December 2019. If you are an existing patient in need of an appointment, you may be scheduled to see Dr.Duff at UOHS by contacting reception at ext 321.
For all urgent matters, please contact your family physician’s office or visit your nearest walk-in clinic or emergency department, as it may not be possible to schedule urgent follow up appointments during this time period.
Important Notice for Patients of Dr. Serge Chartrand
In follow-up to the communication from Dr. Serge Chartrand, that was sent on December 13th, 2018, pertaining to his departure (February 1, 2019), the University of Ottawa Health Services wishes to update you with regards to your medical care.
While UOHS is currently vetting possible candidates for a permanent replacement, we are pleased to inform you that Dr. Ellen Henry will temporarily assume the care of Dr. Chartrand’s patients and practice. Please be advised that Dr. Henry does not speak French. Although we do have support staff who can assist patients who cannot communicate in English, patients are invited to bring a companion to assist with translation, take notes or ask questions on their behalf.
We would like to take this opportunity to thank you for your patience and understanding during this process and we look forward to working together towards your health and wellness.
Important Notice for Patients of Dr. Sue Fisher
As of January 21st, please note that Dr. Sue Fisher will be temporarily relocated to 100 Marie Curie, suite 300. Please proceed to the 3rd floor for your appointment.
Important Notice for Patients of Dr. Donald Kilby
In follow-up to the communication that was sent on September 29th, 2018, the University of Ottawa Health Services wishes to update you with regards to your medical care options.
As has been announced, Dr. Donald Kilby will be officially retiring on December 31st 2018. While UOHS is currently vetting possible candidates for a permanent replacement, which may extend beyond December 31st, 2018, patients can continue to call the clinic to book an appointment for their health care needs.
Please note that Dr. Kilby will be out of office as of November 16th, 2018. Patients who call to book an appointment will be offered an appointment with one of the providers assisting Dr. Kilby in managing his patients’ care during this transition. Patients who have an appointment scheduled with Dr. Kilby after November 16th, will be contacted to reschedule their appointment with one of the designated providers.
Medical Certificates
Medical certificates can be obtained from the patient’s family physician or nurse practitioner or from a physician at the walk-in clinic. Medical certificates are an uninsured service, meaning that they are not covered by provincial health insurance like OHIP. This means that there is a fee for a medical certificate at UOHS as well as at external medical clinics.
