The University of Ottawa Health Services would like to inform patients that Dr. Vincent Nadon will not be returning to work with our organization. Very shortly, UOHS hopes to have a family physician in place who will assume care of Dr. Nadon’s patients and it is our hope that there will be a permanent replacement, in position, within the next few months.
This has been a difficult time for everyone, including our personnel here at UOHS, but we have held to our view that patient care must be our top priority. All members of our team are stepping up to contribute to looking after those patients directly affected and making sure their needs are met. We’re focused on providing care to all of our patients to ensure that everyone gets the care they need, when they need it.
UOHS has also initiated a comprehensive review of its policies and practices regarding the safety and privacy of its patients.
Important Notice for Québec Patients - Fee Increase
- The non-refundable fee, for Québec patients who are not registered to a primary care provider at UOHS and who access services at the walk in clinic, will increase to $35 per visit effective January 15, 2018.
- The non refundable fee, for Québec patients who are registered to a primary care provider at UOHS, will increase to $25 per visit with a family medicine physician, some specialities and the walk in clinic effective February 1, 2018.
Please note that uOttawa and uSaint-Paul students enrolled in the current semester are exempt from paying this fee.
OHIP+: Children and Youth Pharmacare
Beginning January 1, 2018, the province of Ontario will provide drug coverage for children and youth who are covered by OHIP and aged 24 and under, regardless of family income. All babies, children and youth aged 24 and under who have OHIP coverage will be covered by OHIP+. Enrollment in OHIP+ will be automatic and eligible medications will be covered at no cost. Click here for more information.
Medical certificates can be obtained from the patient’s family physician or nurse practitioner or from a physician at the walk-in clinic. Medical certificates are an uninsured service, meaning that they are not covered by provincial health insurance like OHIP. This means that there is a fee for a medical certificate at UOHS as well as at external medical clinics.
As of May 3rd, 2017, the University of Ottawa Health Services has changed its protocol for how faxes are processed. Fax requests for prescription renewals, indicated as urgent or ASAP, will not be prioritized among providers’ messages. Accordingly, patients/pharmacies can expect a response within 1 to 3 business days of receipt.
Please note that under the expanded scope regulations that came into effect in October of 2012, pharmacists in Ontario are authorized to renew prescriptions to enable continuity of medication for patients with chronic conditions while ensuring appropriate monitoring and reassessment by the primary health care provider. For prescription renewals that are deemed urgent and cannot be addressed under the regulations in OCP’s Expanded Scope of Practice (e.g. narcotic or controlled substances), pharmacies are instructed to call the clinic. For additional information regarding options on how to renew a prescription, please visit our FAQ page.
Scent Free Environment
As health service providers, UOHS recognizes that some people are sensitive to scented products. Thank you for helping us maintain a scent free environment!