Our team is here to support you in your studies and answer questions regarding your program and academic path.

After clicking the button, choose the option that best suits your needs. If you choose immediate assistance – virtual, a senior officer will contact you using Microsoft Teams. If you choose immediate assistance - in person, you will be asked to come to the Undergraduate Studies Office (SITE 1020) to meet with a senior officer at one of the stations. For an appointment, the academic advisor will contact you using Microsoft Teams.

The team is ready to answer your questions from Monday to Friday:

  • September 1 to May 31: 9:00 a.m. to 4:30 p.m.
  • June 1 to August 31: 9:00 a.m. to 3:30 p.m.

Our team can help you with

Going online on the computer

Enrollment

Everything you need to know to choose your classes.

Answering questions on a test

Exams

Student

Special students

Due to the specialized nature of its programs, the Faculty only allows engineering students, or previously admitted students upgrading their academic standing, to enrol for engineering and computer science courses, unless given a special permission.

Professor teaching to classroom.

Retaking mandatory courses

When repeating a course, both final grades will be used in the calculation of the CGPA until the final grades becomes official. After which, only the second result (inferior or superior) will be used in the calculation of your CGPA. For more information, please consult the academic regulation 5.6.

If you have failed a mandatory course for a second time, you must ask for permission to retake the course a third time in order to be able to continue your program of studies. Please send your request to [email protected].

A+ grade

Upgrading academic standing

Students can upgrade their academic standing by taking approved courses at the Faculty.

Paper with arrow.

Document submission

All document submission should be sent to us by email. Here is the procedure to follow for official transcripts: 

  1. Order an official transcript from the educational institution;
  2. When you receive your transcript at home, please take a photo of the sealed envelope;
  3. Open the envelope and scan the transcript that you will send to the above email address including the envelope photos. 
Two students working at a picnic table on campus.

Are you looking for workshops, mentors or accommodations?

Visit the uOttawa Academic Support website to learn about your options for support depending on the nature of your problem.
Academic support

Forms and requests

Form and requests Deadline Note Where to send your form/request?
Advanced standing request Fall - August 15th
Winter - December 15th

Allow 15 to 20 business days.

Please note that the process can take longer during the summer.

Submit completed form to [email protected]
Attestation of studies request - Study Permit Extension  

Allow 10 to 15 business days.

Please indicate in your request that the attestation letter is required to a study permit extension.

InfoService - Submit your request online from your uoZone account.

Attestation of studies - Degree Requirements Completed (PDF, 210KB) 

Important: can only be produced once the final grades of the term are official.

For degree requirements completed in December, please submit your request between January 19th - 25th

For degree requirements completed in April, please submit your request between May 31st - June 9th 

For degree requirements completed during the Spring/Summer term, please submit your request between September 14th - September 20th

For future work employment or work permit (after studies) only.

Please note that the Attestation of studies from the Faculty is not an official document.

Allow 10 to 15 business days.

Once the academic standing is official, we will no longer produce these letters as they can be ordered directly from your uoZone account.

Submit completed form to [email protected]
Exchange Program (uOttawa/Carleton University) Fall - August15
Winter - December 15
Summer - April 15

Allow 20 business days. 

Please note that the process can take longer during the summer.

Complete the electronic form (and attach supporting documents) on the uOttawa-Carleton exchange program Web page.
Letter of permission request

Fall - August15
Winter - December 15
Summer - April 15

Allow 20 business days.

Please note that the process can take longer during the summer.

Complete the electronic form (and attach supporting documents) on the Letter of Permission Web page.
Medical Certificate for students (PDF, 154KB) No later than five (5) business days after the scheduled exam (or deferred/supplemental exam)

Please include the complete course code for which your medical certificate apply in order to request a deferral. If more than one, please make sure your medical certificate covers all missed exams.

Submit your medical certificate along with your exam deferral request to [email protected]
Scheduling conflict enrolment request

Same as course enrolment

Allow 5 business days.

Please note that the process can take longer during the summer.

Submit completed form and other relevant documents to [email protected]

Prerequisite waiver request for Engineering course

 

Prerequisite waiver request for Science course

Fall - August 15
Winter - December 1
Summer - April 15

For Faculty of Engineering courses only.

If you're requesting a prerequisite waiver for a science course, please obtain approval from the course professor and the Chair of the Department of the requested course.

Allow 10 to 15 business days.

Please note that the process can take longer during the summer.

Submit completed form and other relevant documents to [email protected]
Projects and theses - enrolment forms Same as course enrolment   Submit completed form and other relevant documents to [email protected]

*Deadlines are firm, therefore requests submitted after these dates will be refused.

Our office

Undergraduate studies office

SITE 1020 (map)
800 King Edward Ave.
Ottawa ON Canada
K1N 6N5

Email: [email protected]

Our team

Michel Labrosse
Vice-Dean (Undergraduate Studies)

Chantale Morasse
Academic Administrator

Mélissa Mayer
Supervisor of Academic Services